Frequently Asked Questions

//Frequently Asked Questions
Frequently Asked Questions 2016-11-04T15:15:58+00:00
We change our vehicles, (coaches, mini buses and sedans) every 4 years.
Although this have never happened before, we are prepared to send one of our stand-by vehicles to the scene immediately.
Yes, our vehicles can accommodate collapsible wheelchairs. Please advise of your special needs during the booking procedure.
Yes, we do provide / rent wheelchairs. Just let us know during the booking procedure.
No, we do a lot of stops for picture taking to give you the opportunity to experience Santorini. All of the stops on our Sightseeing Tours are just a few yards from the vehicles and therefore you do not need to walk far. If you prefer to stay on the bus, you can take pictures from your seat
Yes, we have scheduled bathroom stops along the routes. Should you required additional stops please let your tour guide know at the beginning of the tour and we will be more than happy to accommodate your request.
Yes, we have been working successfully with seniors groups since we started and we love it.
Yes. Our shore excursions depart from port and return well before sailing. In 15 years of operations, no Santorini’s Shore Excursion has ever missed a port departure. However, if it were to occur due to unforeseeable circumstance, our Company guarantees fare to your next port of call.
Extending a gratuity to your guide or driver is strictly optional but greatly appreciated by those guiding you through your tour.
We respond to requests within 24 hours on working days.
If you want to change your tour or tour date you can do so up to 48 hours prior to the trip by sending an e-mail or calling us.
No there is no charge for changing a reservation.
No. We employ an easy-to-use ticketless reservation system. Your email confirmation is your tour ticket. Thus, there is no reason to deal with the hassles of tickets and mail.
Positive SSL